FAQ's – Zendesk

How do I create an account on StrideHub?
- To create an account, click on the "Sign Up" button and follow the steps to provide your information, including name, email, and password.
How do I track my runs on StrideHub?
- You can track your runs using the mobile app or by syncing with a compatible device like a GPS watch. Go to “My Runs” and follow the steps to record or upload your activity.
What types of running events are available?
- StrideHub offers virtual races, in-person events, and training challenges. You can find events in your area or join virtual events from anywhere.
How do I find running groups or partners?
- Use our “Community” tab to find local running groups or use the search feature to connect with runners nearby.
What’s the best way to start running if I’m a beginner?
- We recommend starting with a “Couch to 5K” program or one of our beginner training plans. Joining a community group for beginners is also a great way to stay motivated.